RAKHI ROULETTE
TERMS & CONDITIONS
- 1. The Rakhi Roulette (“Campaign”) is being conducted by Zepto Marketplace Private Limited (“Zepto”) and is available on the Zepto website and mobile application (collectively, the “Zepto Platform”). By participating in the Campaign, the participant (“User”) agrees to these Terms & Conditions (“T&Cs”).
- 2. The Campaign is open to eligible Users during the period specified on the Campaign page or relevant in-app communication. This Campaign shall not be run for customers in Tamil Nadu.
- 3. Each eligible User who spins the Rakhi Roulette shall stand a chance to win Z-Coins, as displayed on the Zepto Platform and sponsored by participating sellers on the Zepto Platform.
- 4. The Campaign is subjected to a minimum order value, as may be displayed on the Zepto Platform from time to time, and only Users meeting such minimum order value shall be eligible to participate in the Campaign.
- 5. Once the User places an eligible order meeting the applicable minimum order value, a Rakhi Roulette kit containing a QR code shall be delivered to the User. The QR code will redirect the User to the Campaign on the Zepto Platform.
- 6. The QR code provided in connection with the Campaign is User-specific and non-transferable and shall not be shared or used by any other person. Zepto reserves the right to cancel or roll back any Z-Coins awarded to a User where Zepto determines that the QR code or Campaign has been misused, tampered with or fraudulently accessed or used.
- 7. No physical products of Cadbury or Giva will be provided under the Campaign. References to such brands/products are solely for promotional and entertainment purposes.
- 8. The Z-Coins displayed upon completion of the spin shall be credited to the User’s Zepto account and shall be final and binding. Z-Coins may be redeemed only on the Zepto Platform, subject to the applicable Z-Coins Terms & Conditions available on the Zepto Platform.
- 9. The reward under the Campaign is limited to one (1) reward per User/Zepto account.
- 10. Total rewards worth ₹40 lakhs of Z-Coins are to be distributed across eligible winners.
- 11. Where the value of the reward exceeds the applicable exemption limit under the Income-tax Act, 2025, the winner shall be solely responsible for all applicable taxes, including income tax (withholding tax) and any other statutory levies, as may be applicable from time to time in connection with the Campaign.
- 12. Zepto shall not be responsible for any failure to receive, use or redeem the reward due to reasons beyond its reasonable control, and no claims in this regard shall be entertained.
- 13. Any unused Z-Coins shall lapse upon expiry of their applicable validity period. No extension, re-credit or compensation shall be provided thereafter.
- 14. Zepto reserves the right to disqualify a User or cancel a reward in case of fraud, misuse, tampering or manipulation of the Campaign, and may modify, suspend or withdraw the Campaign at its discretion, subject to applicable law.
- 15. Users may not receive or may lose the reward due to unforeseen circumstances or force majeure events.
- 16. Zepto’s maximum aggregate liability for any claim arising specifically in relation to the Campaign shall be limited to INR 500/- (Rupees Five Hundred only).
- 17. All decisions of Zepto regarding the Campaign, including eligibility and rewards, shall be final and binding.
- 18. These T&Cs are in addition to the Zepto Terms of Use and Privacy Notice available on the Zepto Platform.
- 19. Participation is voluntary and constitutes the User’s acceptance of these T&Cs. All disputes shall be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.
